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Thanks for choosing Kustom Illusions, we are your trusted local automotive repair and tire shop. We are locally owned and operated and we are proud to serve Cheyenne and the surrounding areas. We created this welcome packet as a token of our appreciation for choosing us for your auto repair needs. We want you to know a little bit more about us, the services we offer and some of the other local businesses we recommend.
Kustom Illusions LLC was founded in 2014 by Randy Peterson. We originally opened as a hydro dipping custom shop, hydro dipping is a form of customization using paints and patterns. It really transforms any boring or mundane item into a one-of-a-kind piece, (hence the name of Kustom Illusions). As we opened our doors, we needed to pay the bills and build up some working capital, with over 30 years of automotive experience it just made sense to work on cars while we were trying to get the business rolling. Well, as time went on we noticed a need for a trusted repair shop and our prior customers from shops we had worked at in the past were in desperate need of a trusted mechanic. Our shop quickly grew from a 1,400 sq foot showroom and work bay to the well-equipped 6,000 sq foot shop we operate out of now. We are locally owned and operated but we have affiliations with some well-known and trusted brands. We are a NAPA Auto Care center which allows us to offer all of our customers a 24-month/24,000 mile Nationwide Warranty on repairs. Our technicians are trained and certified by the ASE (Automotive Service Excellence) foundation. They attend monthly training to continue to hone their
skills and keep up with the changing technology in the automotive industry. We are also a Goodyear G3X Dealer which means we have special access to Goodyear training and have a ton of experience with the Goodyear family of tires. We are also Kenda tire dealers, and our service staff has attended multiple Kenda Light Truck Tire Boot Camps, so when it comes to Kenda tires, not only do we have the knowledge, but we have also put these tires to the ultimate test. That’s why our service staff have Kenda tires on their personal vehicles. Kustom Illusions has changed a lot since day 1 but there have always been some constants that we have lived by. Our mission statement is “To Provide Outstanding Automotive Service & Education, So That Our Customers Can Achieve Maximum Vehicle Longevity.” We live this mission everyday not only by providing excellent service, but strive to educate our customers so that they can make educated and confident buying decisions when it comes to vehicle maintenance. We’ve also had the same set of core values, that we instill in our employees. Treat Others As You Would Like To Be Treated, Implement Relevant Innovation, Strive For Continuous Improvement, Work Together as a Team & Do Everything With Integrity.
Really the story of Kustom Illusions would be incomplete if didn’t talk about Bailey. Bailey was our chocolate lab puppy. She was Randy’s expert helper, side kick, door greater, stick retriever and all-around shop foreman. Bailey grew up in the shop and spent most of her days roaming around not only our shop but the neighboring businesses within our complex. She also liked to hang out with us in the car we were working on. On multiple occasions we’d scramble around the shop to find Bailey, only to find she had fallen asleep in a vehicle we were working on. She also loved hanging out with customers and meeting any furry friends that our customers brought in. Unfortunately, in 2022 she developed cancer and we were forced to put her down. Her legacy still lives on in the shop and we miss our helper everyday.
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